Picture this… it’s blazing hot outside; you’re gasping for a cool drink. You open up your freezer, reach in for some ice… and what do you know? You find your Whirlpool ice maker not making ice! Sounds like it decided to take a break. Don’t sweat it; you’re in the right spot.
Troubleshooting Guide for a Whirlpool Ice Maker Not Making Ice
Now, who in their right mind enjoys a lukewarm drink on a scorcher of a day? Exactly, nobody. So let’s roll up our sleeves and figure out why your Whirlpool ice maker won’t make ice!
Ice Maker Isn’t On
Occasionally, your Whirlpool ice maker’s issues could be as simple as it being switched off. First, check your fridge’s control panel to ensure the ice maker function is enabled. If it’s on and there is still no ice, it’s time to inspect the arm.
The ice maker arm is a thin metal rod that rises and lowers as ice is made. When the bin is full, the arm raises to stop production. Sometimes, this arm can get stuck in the raised position. To check, look for the arm and gently push it downwards.
Remember, if the arm doesn’t move easily, don’t force it. It’s a delicate component and you could cause more harm. If the arm seems stuck or if enabling the ice maker doesn’t solve your problem, it’s best to call in a technician.

Whirlpool Ice Maker Jammed
This problem is typically due to pesky ice clumps causing a blockage. But don’t worry; there is an easy way to handle it:
- Pull out the ice bin and empty its contents. This should allow you to spot any immediate ice clumps causing the jam.
- If the ice doesn’t budge easily, avoid using sharp objects. Instead, employ a plastic utensil or gently use warm water to free the stuck ice. You may also want to take this chance to organize your freezer and defrost it, as that will also fix the issue.
- Once the jam is cleared, it’s wise to give your ice maker a gentle clean using a mild detergent. Rinse it thoroughly and ensure it’s dry before reassembly.
- Place the ice bin back, plug in your fridge, and you’re all set.
How To Reset a Whirlpool Ice Maker
Why is my Whirlpool refrigerator not dispensing ice? The very first thing to try is a simple reboot. It’s surprising how often this does the trick, sparing you from messing with the complicated bits and pieces inside.
Here’s what you do:
- Hunt down the Whirlpool ice maker reset button. It’s usually sitting there on the control panel.
- Give that button a press and hold. Just wait for the beep.
- Once you’ve heard the beep, hands off!
- Take a look and see if the problem’s taken care of. If not, we’re heading to the next issue.
Water Supply Line Issues
Ever thought that your water supply line could be the party pooper here? If it gets kinked or blocked, water can’t get through to your ice maker. And what do you get? A dry, iceless drink.
How to fix this? Start by eyeballing the line for any kinks – if you spot one, straighten it out. If it looks okay, but you’re still iceless, shut off the water supply, detach the line, and give it a good flush.
Temperature Issues
When you have a Whirlpool ice maker not making ice cubes, it could very well be down to temperature inconsistencies. Now, this isn’t anything a little thermostat adjustment can’t fix. If you find your Whirlpool refrigerator not making ice but the water works, this is a good place to start.
First, ensure your fridge isn’t set too low. That’s right; there’s such a thing as too cold. Ideally, you want it humming between 0 and 5 degrees Fahrenheit (-18 to -15 Celsius). Anything colder could cause the water in the ice maker to freeze before it gets a chance to cycle properly. If your home temperature gets warm you’ll also notice that a hot home can cause fluctuating fridge temperatures.
Check the temperature by placing a thermometer in a glass of water and leaving it in the fridge for a few hours. If the reading isn’t in the sweet spot, give the thermostat a tweak and try again.
Water Filter Issues
Another culprit behind an uncooperative ice maker could be a dirty or expired water filter. A clean water supply is crucial for healthy, crystal-clear ice cubes.
First, you’ll want to take a peek at your filter. This should ideally be replaced every six months or so, depending on your model and the quality of your water. If it’s been a hot minute since you last swapped it out, it might be high time for a replacement.
Replacing the filter isn’t usually too much of a challenge. Just grab a new one from a Whirlpool-approved provider, turn off your water supply, and swap the old one for the new one. Once you’re done, remember to flush a few liters of water through it to clear out any residues.

Water Inlet Valve Troubles
This little guy, the water inlet valve, is the unsung hero of ice-making. It controls the water flow into the ice maker. If it’s clogged or having an off day, you’re left with a Whirlpool ice maker that’s on strike.
Wondering if it’s the valve causing the trouble? A technician can test it for continuity using a multimeter. If it’s not showing continuity, you’re looking at a replacement job.
Issues with the Ice Maker Assembly
Sometimes, it’s not just one culprit but several. Bits and pieces in the ice maker assembly could quit on you – stuff like the ejector blades or the thermostat might need a little TLC.
To check this out, you’ll have to yank the assembly out of the freezer. Look for signs of damage or wear and tear. If you’re not sure what’s gone wrong, don’t worry. There’s no harm in calling in the pros.
These are some DIY steps you can take. But remember, this is just the tip of the iceberg. Your ice maker could have other issues lurking beneath. Sometimes, it’s best to let the experts take a peek.
At Atomic Tech, we’re experts in refrigerator service, particularly when you find your Whirlpool ice maker not making ice. Our seasoned team can pin down and solve any issue that’s making your appliance act up, and we’re always ready and eager to step in and help with your appliance troubles.